Contact and Policies

Return & Refund Policy

We accept returns/exchanges [as applicable] within 10 days of purchase. Items must be returned in their original condition. Digital products are non-refundable (except in cases of technical issues or as required by local law). For physical product returns, customer pays return shipping unless the item was defective or we made an error. Refunds (if applicable) will be processed within 7-10 business days of receiving the returned item.

Shipping Policy

Processing time

Orders are processed within 3 business days (excluding weekends and holidays). If there are delays, we'll notify you via email.

Shipping methods & costs

Domestic shipping: Carrier name(s), cost (flat rate, tiered by weight, free over a certain order amount), expected delivery time (e.g. 3-7 business days)

International shipping: Carrier name(s), cost, customs/duty info (if applicable), estimated delivery time (e.g. 10-21 business days)

Shipping delays & exceptions

Some remote areas might take longer. Customs delays or unexpected carrier issues are beyond our control.

Tracking

Once your order ships, we will send you tracking information when applicable.

Digital Products / Downloads

We offer digital products including ebooks, PDFs, and printables.

Delivery: All digital items are delivered instantly via email after checkout. For some products, fulfillment may also occur through affiliate printing platforms such as Kindle Direct Publishing (KDP).

File Formats: Products are typically provided in PDF or JPG format.

Download Limits: Currently, there are no limits on the number of times you can download your purchased files.

Usage Rights: All digital products are for personal use only. They may not be resold, shared, or distributed in any form.

Support: If you experience issues accessing or downloading your files, please contact us at [insert your contact email here]. We will provide replacement files or assistance as needed.

Privacy Policy

We respect your privacy and are committed to protecting your personal information.

Information Collected: We collect necessary information such as your name, billing address, email address, and payment details in order to process your order.

Payment Processing: Payments are securely handled by trusted third-party providers such as PayPal and Shopify. We do not store your payment details locally.

Use of Information: Your information is used to fulfill orders and, occasionally, to send promotional emails. You may opt out of promotional emails at any time.

Sharing of Information: We do not sell or share your personal information except as required to provide services (e.g., payment processing or order fulfillment).

Data Security: Your data is safeguarded through password-protected systems, secure servers, and SSL encryption. No personal information is stored locally.

Terms of Service

By purchasing products from this site, you agree to the following terms:

Accuracy: We strive to provide accurate product descriptions and images. However, minor variations (such as color differences or print quality) may occur.

Customer Responsibility: Customers are responsible for providing accurate payment and contact details to ensure successful order fulfillment.

Disputes: If you have a concern or dispute, please contact us first at Theoriginalwoowoobox@gmail.com. We will make every effort to resolve the issue. Refunds and resolutions are handled at our discretion.

Liability: We are not responsible for indirect damages, delays in shipping, or misuse of our products.

Purchases: All products are sold as one-time purchases. There are no recurring charges or subscription fees.

Contact Information

WooWoo Box

TheOriginalWooWooBox@gmail.com

Average response time is within 72 hours excluding weekends and holidays